Privacy Policy
Last updated: 04 November 2024
tems.ai (the “App”), operated by tems.ai (“we,” “us,” or “our”), is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully.
1. Information We CollectPersonal Information
When you create an account or use certain features of the App, we may collect personal information such as:
The App allows you to upload media files (videos, audio, and images) to the cloud for storage and analysis purposes. This includes:
We use Google Analytics to collect data on how the App is used, including:
2. How We Use Your Information
We may use the information collected for various purposes, including:
We may share your information in the following situations:
We take reasonable measures to secure your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, particularly with external APIs used for media analysis.
5. Use of Google Analytics
The App uses Google Analytics to analyze usage patterns and gather insights on user interactions within the App. Google Analytics may collect data such as your device type, app activity, and session information. This data is anonymized and aggregated to improve our services.
6. User-Generated Content
By uploading content to the App, you grant us permission to process this content as needed to provide services. If your video contains faces of individuals other than yourself, you acknowledge that you are responsible for obtaining their consent. We do not perform any processing or analysis that identifies individuals within your content, nor are we responsible for any unauthorized use or sharing of this content if uploaded without appropriate permissions. Additionally, we may use anonymized and aggregated user-generated content to enhance the App’s functionality and improve service offerings.
7. Your Rights
Depending on your jurisdiction, you may have rights related to your personal information, including the right to access, correct, or delete data we have collected. To exercise these rights, please contact us using the details provided below.
8. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of these third parties before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your information, please contact us at: privacy@tems.ai
Last updated: 04 November 2024
tems.ai (the “App”), operated by tems.ai (“we,” “us,” or “our”), is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully.
1. Information We CollectPersonal Information
When you create an account or use certain features of the App, we may collect personal information such as:
- Name
- Email address
- Account login information
- Any additional information you voluntarily provide
The App allows you to upload media files (videos, audio, and images) to the cloud for storage and analysis purposes. This includes:
- Voice Samples: We may collect samples of your voice as part of audio uploads for analysis purposes.
- Video Content: We may collect video files for transcription, timestamping, and other processing purposes. If the video contains faces of other people, you confirm that you have obtained necessary permissions to upload this content. We do not actively process, analyze, or use the identities of any individuals captured in such videos, nor do we assume responsibility for misuse of this content if uploaded without the necessary consents.
- Geolocation Data: We may collect geolocation data to provide enhanced features or functionalities within the App, where applicable.
We use Google Analytics to collect data on how the App is used, including:
- Pages and features accessed
- Session duration and frequency
- Interaction with various features
- Device information (e.g., operating system, device model, etc.)
2. How We Use Your Information
We may use the information collected for various purposes, including:
- Account Management: To manage user accounts, including creating and managing logins.
- Service Delivery: To store and process media files for transcription, timestamping, and other analysis functionalities.
- App Improvement: To improve the App’s functionality, content, and user experience using data derived from user-generated content and Google Analytics.
- Communication: To send administrative notifications, respond to inquiries, and provide customer support.
- Compliance and Safety: To enforce terms, comply with legal obligations, and protect against misuse or unauthorized access.
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors to assist with data storage, processing, and analysis (e.g., cloud storage providers and API services for audio and video analysis).
- Compliance with Law: We may disclose your information as required by law, regulation, or legal proceedings.
- Business Transfers: If we merge, acquire, or sell part of our business, your information may be transferred as part of that transaction.
We take reasonable measures to secure your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, particularly with external APIs used for media analysis.
5. Use of Google Analytics
The App uses Google Analytics to analyze usage patterns and gather insights on user interactions within the App. Google Analytics may collect data such as your device type, app activity, and session information. This data is anonymized and aggregated to improve our services.
6. User-Generated Content
By uploading content to the App, you grant us permission to process this content as needed to provide services. If your video contains faces of individuals other than yourself, you acknowledge that you are responsible for obtaining their consent. We do not perform any processing or analysis that identifies individuals within your content, nor are we responsible for any unauthorized use or sharing of this content if uploaded without appropriate permissions. Additionally, we may use anonymized and aggregated user-generated content to enhance the App’s functionality and improve service offerings.
7. Your Rights
Depending on your jurisdiction, you may have rights related to your personal information, including the right to access, correct, or delete data we have collected. To exercise these rights, please contact us using the details provided below.
8. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of these third parties before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your information, please contact us at: privacy@tems.ai
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